Winlandia Terms and Conditions

Welcome to Winlandia Online Casino. These terms and conditions govern your use of our website and services and form a binding agreement between you and us. By registering an account, depositing funds, or playing any game at Winlandia Online Casino, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of this agreement, you must not use our services.

Who We Are

Our casino is owned and operated by Skill on Net Ltd, a company registered in Malta under Reg. No. C50024, with its registered office at 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta'Xbiex XBX 1120, Malta. The brand is a product of Winlandia Marketing OU. Processing agent services for deposits and withdrawals on our UK-facing site, winlandia.co.uk, are supplied by Skill On Net Limited, Reg. No. 14264775, Suite A, 4-6 Canfield Place, London NW6 3BT, United Kingdom. We also operate at winlandia.com, serving an international audience with a Nordic focus.

Players in Great Britain are serviced under our licence issued by the Gambling Commission of Great Britain, account number 39326. International players are serviced under licence MGA/CRP/171/2009/01, issued by the Malta Gaming Authority on 1 August 2018. Our RNG is certified by iTech Labs, and we work with eCOGRA as our ADR provider. The governing law of our UK terms is the law of England.

Eligibility and Account Registration

To open an account with us, you must be of legal gambling age in your jurisdiction and capable of entering into a binding contract. On our UK site, we accept players from Great Britain only. On our international site, we do not accept registrations or wagers from residents of a long list of restricted territories, including Algeria, Australia, Belgium, Denmark, France, Germany (Schleswig-Holstein), the Netherlands, Poland, Spain, the United Kingdom, the United States, and numerous other countries listed within our policy. Slovakia is additionally barred from accessing our Live Casino section.

• You must provide accurate, current, and complete registration information.
• You may hold only one account with us; duplicate accounts will be closed.
• We reserve the right to request identity and address verification documents at any time.
• We may suspend or close your account if we suspect fraud, collusion, or a breach of these terms.

Deposits, Currencies and Payment Methods

On our UK site, GBP is the default currency, and the minimum deposit to qualify for our welcome offer is GBP 10, with GBP 20 required to qualify for any deposit bonus. On our international site, minimum deposits vary by currency, starting at 10 units for AUD, CAD, CHF, EUR, GBP, USD, and NZD, 100 units for DKK, SEK, and ZAR, and 700 RUB. We accept PayPal, Paysafe, Visa, Mastercard, Maestro, Apple Pay, Google Pay, TrueLayer, Trustly, Neteller, and instant bank payment on the UK site, with Skrill, Payz, Fast Bank Transfer, Sofort, Instant Payments by Citadel, INTERAC, and WebMoney added internationally. We may amend this list of accepted methods at any time without prior notice.

Withdrawals

We operate a closed-loop withdrawal process: where the deposit method used does not support withdrawals, you must complete full verification of an alternative method registered in your name. Wire transfers carry a GBP 10 charge, waived for withdrawals above GBP 500, with a minimum transaction of GBP 50. Withdrawals via cards and online wallets are free of charge. If a withdrawal cannot be processed and we hold no alternative payment details for you, we will reverse the funds to your bankroll after 7 days.

On our UK site, an individual single-transaction withdrawal limit is set at the time of account registration, though there is no limit to the number of transactions per day, week, or month, and you may request a different limit by e-mailing our support team. Wins of GBP 5,000 or more, and all jackpot wins, require additional verification time. On our international site, withdrawal limits are set at EUR 10,000 per 30 days and EUR 5,000 per transaction. We aim to process UK withdrawals within a few hours once documentation has been uploaded, while international requests remain pending until midnight GMT the following day before passing to our accounts department.

Bonuses and Promotions

Our welcome bonus on the UK site consists of 66 free spins on Book of Dead following a first deposit of at least GBP 10, with each spin valued at GBP 0.10. Wagering requirements are 10x the bonus amount and any free-spin winnings, restricted to slots, and spins must be used before deposited funds are played. Our bonuses never prevent you from withdrawing your deposit balance. On our international site, we offer 100% up to EUR 100 plus 77 free spins on Book of Dead, subject to 30x wagering on deposit plus bonus and 60x on free-spin winnings.

We run Pragmatic Missions, Drops & Wins promotions, Daily Picks, and both freeroll and buy-in tournaments ranked by spin payout. Free bingo tickets carry zero wagering and pay directly to your real balance, while free-spin winnings carry 10x wagering. Non-deposit bonuses are capped at GBP 100 or twice the bonus amount, whichever is larger, and must be wagered within 24 hours. We require a minimum deposit of GBP 20 to qualify for any deposit bonus. Standard wagering requirements count slots and scratch games only, while mixed wagering counts all eligible games.

VIP Club

Our VIP Club operates by invitation only, and we review member activity monthly; status may be downgraded if activity drops. VIP account management benefits are subject to our assessment of your financial circumstances. VIP points must be converted within 180 days of being granted, and redemption of VIP points to cash is available only to players registered before 19 March 2017. Submitting a player limitation request will forfeit all pending bonuses, cashbacks, and personal offers, and will reset your VIP level to the lowest tier.

Our Games and Providers

We offer over 1,000 slots and more than 7,800 games in total, sourced from leading providers including Pragmatic Play, Play'n GO, NetEnt, Playtech, Big Time Gaming, Green Valley Games, and Microgaming. Our catalogue spans Slots, Bingo, Video Poker, Live Casino, Scratch Cards, Jackpots, Table Games, Megaways, and Tournaments, including live dealer roulette and blackjack. We reserve the right to add, remove, or modify any game offering without prior notice.

Your Responsibilities

• You agree to use our services only for lawful, personal, non-commercial purposes.
• You must keep your login credentials confidential and notify us immediately of any unauthorised access.
• You agree not to use bots, automated systems, or bonus abuse strategies.
• You confirm that funds deposited with us belong to you and are not the proceeds of crime.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. We will not be liable for losses arising from circumstances beyond our reasonable control, including technical failures, connectivity issues, or third-party payment provider delays. Nothing in these terms limits liability that cannot lawfully be excluded under the laws of England.

Amendments to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. Continued use of our site following any amendment constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Us

If you have questions about these terms, our policies, or your account, please reach our support team via live chat, available 24/7, or by e-mail at [email protected]. For data protection enquiries specifically relating to our UK operations, please contact [email protected].