Winlandia Cookie Policy

At Winlandia, we use cookies and similar technologies to make winlandia.co.uk and winlandia.com work properly, to keep your account secure, and to improve the way you experience our games and promotions. This policy explains what cookies are, how we at Winlandia use them, and what choices you have. By continuing to browse our site or by using the casino Winlandia platform to play, you agree to our use of cookies as described below, unless you adjust your browser settings to prevent this.

What Are Cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They allow a site to recognise your device on return visits, remember your preferences, and gather information about how the site is used. Our Winlandia Casino platform relies on cookies and comparable technologies, such as pixels and local storage, to operate reliably across desktop and mobile versions of our services.

Why We Use Cookies

We use cookies for several reasons connected to running our casino safely and efficiently. Our Winlandia team relies on cookies to keep you logged in during a session, to remember your language and currency preferences, and to detect unusual account activity that could indicate fraud or underage access. Cookies also help us understand which pages and games attract the most interest, so we can continually refine our game library of 7,800+ titles from providers such as Pragmatic Play, Play'n GO, NetEnt, Playtech, Big Time Gaming and Microgaming.

Types of Cookies We Use

  • Strictly necessary cookies – We use these to let you log into your Winlandia account, process deposits and withdrawals, and apply the withdrawal limits and verification steps required by our licence conditions. Without these cookies, core features of our site will not function.
  • Performance and analytics cookies – Here at Winlandia Casino, we collect anonymised data about page load times, error rates and navigation paths so we can fix issues and improve site speed.
  • Functionality cookies – Our Winlandia platform uses these to remember your settings, such as preferred game categories (Slots, Live Casino, Bingo, Video Poker, Table Games, Megaways) and whether you have opted into marketing communications.
  • Advertising and targeting cookies – We at Winlandia Casino may use these to measure the performance of our marketing campaigns and to avoid showing you offers that are not relevant to your region or account status.
  • Third-party cookies – Some cookies are placed by payment processors, identity verification partners, and game providers embedded on our pages; these partners operate under their own cookie and privacy policies.

Cookies and the Welcome Bonus

When you claim the Winlandia welcome bonus — including the UK site's 66 free spins on Book of Dead or the international offer of 100% up to EUR 100 plus 77 free spins — we use cookies to track your eligibility, your wagering progress, and whether the minimum deposit threshold has been met. This allows our Winlandia casino systems to apply wagering requirements, maximum bet limits and expiry periods correctly to your account, and to ensure Daily Picks, Drops & Wins entries, and Pragmatic Missions progress are attributed to the right player.

Session and Persistent Cookies

Session cookies are temporary and are deleted once you close your browser; we use them to maintain your login and game session while you play. Persistent cookies remain on your device for a set period and allow our Winlandia team to recognise you on your next visit, remember your currency (for example GBP, EUR, USD, CAD, AUD, CHF, DKK, SEK, NOK, ZAR or RUB), and keep your VIP Club status and loyalty point balance synced across sessions.

How We Use Cookie Data

We may combine cookie data with other information we hold about your account, such as your deposit and withdrawal history, game activity, and support interactions, in order to:

  • We verify your identity and location to comply with Gambling Commission and Malta Gaming Authority licence obligations.
  • We detect and prevent fraud, money laundering and underage gambling.
  • Our Winlandia systems personalise promotions, tournaments and Daily Picks shown after login.
  • We measure the effectiveness of Drops & Wins, Pragmatic Missions and other promotional mechanics.
  • We improve site performance across desktop and mobile versions of our casino.

Third-Party Cookies

Certain cookies on winlandia.co.uk and winlandia.com are set by trusted third parties, including payment providers (such as PayPal, Trustly, Skrill, Neteller and Paysafe), identity verification services, and analytics or advertising networks. These parties may use cookies to deliver their own services and to measure advertising performance. We do not control third-party cookies directly, and we recommend reviewing the relevant third party's own cookie notice for full details.

Managing Your Cookie Preferences

You can control or delete cookies through your browser settings at any time. Most browsers allow you to block all cookies, accept only first-party cookies, or delete cookies after each session. Please note that if you disable strictly necessary cookies, parts of our Winlandia casino — including login, deposits, withdrawals and bonus tracking — may stop working correctly. Where available, our cookie banner also lets you manage preferences for analytics and advertising cookies separately from essential ones.

Browser-Level Controls

  • You can adjust settings in Chrome, Firefox, Safari or Edge to block or delete cookies.
  • You can use private or incognito browsing modes, which typically discard cookies once the session ends.
  • You can install browser extensions that manage tracking and advertising cookies.

Changes to This Policy

We may update this cookie policy from time to time to reflect changes in technology, regulation, or our own practices. Any revisions will be posted on this page, and where changes are material, we will take reasonable steps to notify registered players. We encourage you to review this page periodically so you remain informed about how Winlandia uses cookies.

Contact Us

If you have questions about how we use cookies, or about data protection matters generally, you can reach our support team via live chat, available 24/7, or by e-mailing [email protected]. For data protection enquiries specifically, please contact [email protected]. We are committed to handling your questions promptly and transparently.